Here are some categories of App you can build, nevertheless, the possibilities are endless, the only limit is your imagination ? You can Also create an app that mixes multiple kinds
- Actions on External Apps
Example: Hubspot, Pipedrive, Jira
In this kind of Apps, you can create, fetch & update records in external Apps right from Chat Inbox. To trigger this workfow, use menus, actions on messages triggers or actions on Adaptive Cards. Use AdaptiveCards views for a better user experience - Notification App
Get Notif from an External App or a workflow - Process Messages
Exp: translate, moderate ??, remind, schedule a message (one time or multiple times)
These Apps use external APIs or custom functions to process messages.
tips: Use Sidebar, messages only visible to you , threads - Send a Rich Interactive Card
(Custom Button or Component)
Example: Pay with Stripe, Calendly Button, Zoom Link, Upload Document with Cloudinary, Send a Rich Post,..
This App empower the user with the ability to post a Rich Message to the room with his won name - Chatbot (Internal or External)
(with tekos, or external messaging: telegram, whatsapp,..)
tips: use human handover (bridget feature+invite an operator) for a better user experience - Bridge Bot
roots messages from external messaging to your inbox
tips: combine chatbot feature with bridge to send a first welcome message, useful when you are off - Store & Manage Custom Objects (CRUD)
Exemples, 1:1 ticketing, 1:n orders. usually combined with labelling & tagging rooms
Add Workflows - Standalone workflows
(no interaction with Tekos Chat) do we need to to it?
=> collaborate wit your team on the flow?